Contact

CONTACT US

Do you have any questions? We're here to help!

EMAIL

support@builtdrop.com

We typically respond within 24-48 hours.

FREQUENTLY ASKED QUESTIONS

How long does delivery take?
7-14 business days to Denmark and UK
10-14 business days to the USA and Canada

Do you offer free shipping?
Yes! Free shipping on all orders.

Can I return my product?
Featured Collection: 14-day return policy
Monthly Drops: No returns (final sale)
See our Returns Policy for details.

How do I know which size to choose?
Check our size guide on each product page.

Are the products genuine?
Yes! All products are designed by BUILT and manufactured
by our high-quality print-on-demand partner.

When is the next drop coming?
Follow us on Instagram for updates on upcoming drops!

What if my product is defective?
Contact us at support@builtdrop.com with pictures of the error.
within 7 days. We will send a new product for free or
refunds the full amount.

Can I change my order?
Please contact us as soon as possible at support@builtdrop.com.
If the order has not been sent to production yet, we can help.

BUILT. Not motivated.